Progress

Buffalo's wellconnected using tech to turn pharmacies into a front line for social care

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wellconnected's vision for a social care industry that uses data to build regional bridges has now pushed into four U.S. states.

Via wellconnected...

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When wellconnected talks about using software to improve the lives of community members who need help, this is what we mean.

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A pilot project led by the University at Buffalo School of Pharmacy and Pharmaceutical Sciences is demonstrating how community-based pharmacies can play a meaningful role in connecting people to social care.

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Using the wellconnected 'allco' platform, participating pharmacies screened nearly 300 community members during the program's first several months and generated more than 80 closed-loop referrals to nonprofit organizations and social service providers.

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Those referrals address challenges such as food insecurity, housing instability, transportation barriers and other social determinants of health that can significantly affect quality of life.

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“Because community pharmacies are deeply embedded in local neighborhoods, they capture vulnerable individuals who may not regularly see a primary care doctor, injecting vital social data into the broader WNY healthcare ecosystem,” said Steven Butzler, wellconnected’s community engagement lead.

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